Shipping policy
Processing Times:
Orders are typically processed within 2-4 business days.
Shipping Rates:
Enjoy free shipping across India for all orders.
Shipping Method:
We use trusted carriers such as Blue Dat or delivery partners such as Shiprocket to deliver your orders safely.
Estimated Delivery TIme:
Delivery times may vary based on your location. Shipping usually takes 3-5 business days, however if you want your order earlier then, simply mention the same under "Order Instructions" on the cart page when placing the order, we'll do our best to deliver in the mentioned time frame.
Tracking Information:
Once your order is shipped, you'll receive a confirmation email / SMS with tracking details, allowing you to monitor your order's journey. The email / SMS will be sent by our delivery partners to your email ID / mobile number you mentioned while placing the order.
International Shipping:
We offer international shipping. Please note that additional shipping costs will apply depending on the delivery location and also, customs fees or taxes may apply depending on prevailing laws.
Returns, Refund & Exchanges:
For information on returns, refunds and exchanges, please refer to our Return policy page.
Contact Us:
If you have any questions or concerns about your order, feel free to reach out to our customer support team via :
- Sending an email on: hey@toybythreadtheory.in
-
Sending WhatsApp message on: +91 8989 333 999
- Chatting via: Chatbox pop-up on our website